Conversions. Simplify the transition to the Suntell solution byengaging the expertise of our professional conversion team. Our staff of highly experienced data specialists have facilitated the successful implementation of Suntell systems by programmatically migrating data stored in legacy systems into the newly adopted Suntell solution. This approach greatly reduces the inherent resistance to change by eliminating the need for staff to repeat work completed previously.

Training. Training is conducted via live webinars.  Sessions allow for multiple connections, and each session has specific content related to training goals.  Training is tailored to attendee job function and role, ensuring that time spent in training classes by your staff is pertinent and beneficial to the overall implementation of the Suntell solutions.  Regional training is also held at site locations throughout the U.S. each year which offers opportunities to meet other Suntell users.  These events will be announced as they are planned.

Implementation. Implementation services relate to the efforts exercised by Suntell in understanding organizational policies, processes and procedures to ensure effective advice on how to best implement the product suite is provided back to your organization. Knowledgeable Suntell staff members are assigned to this project and will work in concert with your designated employee(s) to assist them in properly understanding the configurable areas of the products and to ensure defined configurations are properly established within the products. These experts will also assist your organization in defining procedures to ensure successful roll-out of the products is attained.

On-site Assistance/Consulting. On-site assistance involves the presence of a knowledgeable Suntell service staff member at your organization once the systems are in live production. Providing hands-on guidance to your staff while they apply their day-to-day work activities within the Suntell solutions ensures your staff fully understands the flexibility within the system and can adequately apply basic principles taught in class-room training sessions to their unique transactions.