Fall 2018 Newsletter

Support Update

Do you have a topic you would like to see covered during a Lunch & Learn session? Email your ideas to support@ We are planning our 2019 schedule and would love your feedback.

If you have not yet, please register on our Customer Portal. There you will find recorded videos, documentation, product information, and access to your support tickets.

Development Update

Our latest version of the LMS – – is now available for general distribution.  This release features a Customer Not in Import area of Maintenance so that inactive customers can be worked on in the same way that Loans and Deposits are.  To upgrade to this version, please use this link:


Interesting Reads

In my last quarterly issue, I admonished commercial lenders and institutions for their treatment of the commercial lending process as a ‘sacred cow’: not to be touched or disturbed. This leads to out-of-date and inefficient commercial lending origination and servicing. Data and information are found all over the place; between Excel and Word files, core accounting systems, stand-alone solutions, desktops, etc. Read More…

Employee Spotlight: Anna Yang

Tami Aschwege is our featured employee this month. She has been with Suntell since June of 2014 and is an Implementation and Training Specialist. Prior to Suntell, she worked at a local bank in loan processing and documentation. Having used Documentation Tracking in her prior position, it is her favorite product. Read More…

“Autumn shows us how beautiful it is to let things go.”

New Customers

Suntell is pleased to announce the following new customers that have joined us since our last newsletter:

  • Pierce, NE
  • Gonzales, TX
  • Mankato, MN

Happy Anniversary

We like to recognize our customers that have been with Suntell for 5, 10, 15, and 20 years. Thank you for your continued business and support!  We truly appreciate the loyalty of our customers. In the third quarter of 2018, the following customers have celebrated milestone anniversaries with us.

  • Louisiana, MO (10 Years)
  • Parchment, MI (5 Years)
  • Kansas City. MO (5 Years)

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How does a loan origination system work?

An LOS is defined as a system that automates and manages the end-to-end steps in the loan process – from the application, through underwriting, approval, documentation, pricing, funding, and administration.

What is the difference between loan origination and underwriting?

A loan officer is someone who works for a bank or credit union or other financial institution and offers loans to borrowers, while an underwriter is someone who analyzes documents from potential borrowers to determine if they are eligible for a loan.

What are the benefits of loan origination software?

By now, lenders are well versed in the benefits of a digital loan origination system, such as: Providing borrowers with easy, streamlined, and digital applications. Providing bankers with automating spreading and financial analysis tools.

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