19.1.0.3 is Ready

We are very excited about this release finalization of 19.1.0.3! This version includes the re-write of Credit Analysis, along with converting Spread, CRE Stress Test, Transaction Stress Test, Covenant Monitor, and Rent Roll data from the old structure to the new. When your organization is ready, please reach out to our Tech Support at 785-273-5578 Opt 2 to schedule the update.

Development Update

After such a long development period on our Credit Analysis project, we are pleased to be wrapping up a short development cycle to bring you some additional features. Brand new features will include Ratio Customization for Credit Analysis as well as CRE Portfolio Stress Testing. More Subreports for Loan Presentation of your Credit Analysis data will also be available.  We will be providing you with more details on this functionality prior to year-end.  Stay tuned!

Support Update

In anticipation of the release, we created several new videos that talk about the new functionality and capabilities of the system.  You can locate the videos in the customer portal on the website (www.suntell.com).

To access the videos through the website, use the following steps:

  • Access the Customer Portal
  • Select the Training Center Option
  • Choose the Lunch & Learn Sessions option

The videos are stored within the recordings library (same location as Lunch ‘N Learn videos). They are short (most less than five minutes), but give a good synopsis of the changes.

Stay Informed

Have you connected with us on Facebook and Twitter yet? Find quick tip videos, Lunch & Learn reminders, and more on our Facebook page.

Interesting Reads

Message from the CEO
My last quarterly CEO article titled Sunny Skies and Fighting Alligators generated the most feedback of any my previous articles in recent memory. In that article, I challenged all customers to review their utilization of the Square 1 Credit Suite. Since, like most technology and software products, they are often underutilized for various reasons. In addition, I revisited my concerns over growing complacency and relaxing of underwriting standards and loan policies. Times are relatively good at the moment, however, everything cycles and some event could trigger a future economic decline that impacts your commercial loan portfolio credit quality. It appears that interest rates are rising as the Fed unwinds its balance sheet. Geopolitical risk seems to be on the rise. The Ag sector continues to suffer and could decline further if trade deals are altered in the future. A number of unforeseen events locally, regionally, or nationally could trigger impacts on your loan portfolio asset quality. Read More…

Employee Spotlight: Kevin Linsner

Our featured employee this quarter is Kevin Linsner. Kevin has been with Suntell for 12 years and is currently a Senior Implementation and Training Specialist. He especially enjoys troubleshooting support issues and training our new and existing customers. Read More…

“Life is full of ups and downs. The trick is to enjoy the ups and have courage in the downs.”
-Unknown

New Customers

Suntell is pleased to announce the following new customers that have joined us since our last newsletter:

  • Minnetonka, MN
  • Baldwin, WI

Happy Anniversary

We like to recognize our customers that have been with Suntell for 5, 10, 15, and 20 years. Thank you for your continued business and support!  We truly appreciate the loyalty of our customers. In the third quarter of 2018, the following customers have celebrated milestone anniversaries with us.

  • Wichita Falls, TX (5 years)
  • Ann Arbor, MI (5 years)
  • Marceline, MO (15 years)
  • Waumandee, WI (10 years)
  • Junction City, KS (10 years)
  • Pine River, MN (15 years)
  • St. Paul, MN (5 years)