President/Chief Operating Officer
Ronnie joined Suntell two years after its launch and played an integral role in building the original foundation and culture upon which we operate today. An efficiency and process expert, Ronnie conceived the organization’s departmental and reporting structure in a way that allows input and feedback from our customers to be heard and help drive our products’ development and advancement in the marketplace. A champion for work/life balance, Ronnie has cultivated a creative approach to achieving results while delighting our customers which has facilitated a strong, tenured employee base with low turnover rates. This, in turn, allows our company to maintain low overhead costs while maximizing our customers’ satisfaction rates.
Senior Director of Business Development
A seasoned business development professional, Kerry joined Suntell in 2003. His prior experience as a commercial loan officer in a community bank facilitates Kerry’s ability to empathize with and suggest solutions to the struggles community banks face in their day-to-day tasks related to maintaining high levels of credit risk management. Overseeing business development charges Kerry with the task of harvesting the right customers who fit with our culture and have a strong desire to work as partners with us in long and mutually beneficial relationships. His keen listening skills and tenure with our company and products afford him the opportunity to uncover the real pain points and offer real solutions.
Vice President, Customer Success
Ryan joined the Suntell team in 2007 as a Customer Support Representative. Since that time, Ryan has worked hard to support and delight our customers in every possible way as he worked his way up through the ranks of our Service division. His product knowledge and ability to quickly understand pain points and identify solutions make him an invaluable resource to our team and our customers. A tireless advocate for our customers, he recognizes the importance of their success and consistently goes above and beyond to ensure their expectations are met or exceeded. Ryan’s tenacity and dedication to delighting our customers and fostering the company’s culture are exuded throughout his entire team of service professionals.