Commercial Loan Workout

We understand that managing delinquent loans can be a complex and time-consuming task. That’s why we developed the Commercial Loan Workout feature of our Square 1 Credit Suite platform.

The Commercial Loan Workout feature is a powerful tool that allows financial institutions to effectively manage their efforts to collect on delinquent loans. It includes a range of features that can help institutions to streamline this process, such as past due action plans with follow-up dates, watch list reporting of criticized and classified loans, user-specific dashboards to monitor problem credits, and email notifications to users regarding action plan next steps. 

This feature also includes portfolio reporting of past dues, watch list, charge-offs, and more, providing a comprehensive view of the institution’s problem credits.

By using the Commercial Loan Workout feature from Suntell, financial institutions can:

  • Save time and resources: By automating the process of managing delinquent loans, institutions can save time and resources that would otherwise be spent manually tracking and following up on problem credits.
  • Monitor problem credits: The user-specific dashboards and email notifications included in this feature allow institutions to stay on top of their problem credits and take timely action to address them.
  • Maintain a comprehensive view: The portfolio reporting included in this feature provides a comprehensive view of the institution’s problem credits, helping them to identify trends and patterns and focus on the areas that need the most attention.

Overall, the Commercial Loan Workout feature is a valuable tool for financial institutions looking to effectively manage their efforts to collect on delinquent loans. We believe it is an essential component of any comprehensive credit risk management program, and we are confident that it can provide significant value to our customersW

Suntell surpassed our expectations. Not only with their software, but with their customer service as well. The rule of thumb I always ask myself after a software installation is, ‘would I make the same decision again,’ and in this case there is no doubt whatsoever, we definitely made the right decision.

Trisha L Vice President Agriculture and Commercial Lending


Ensure credit-granting is in line with your institution’s credit risk strategy with an in-depth credit analysis of your borrowers.


Quantify the credit risk on and off the balance sheet with ratios, custom measures and scoring.


Keep a pulse on credit risk over time by viewing changes in risk ratings.


Integrate your analyses seamlessly with loan committee presentations and the approval process.

Customer-Reported Results

1 %

of our customers experienced improved asset quality

1 %

of our customers reported improved ROA

1 %

of our customers experienced improved efficiency

1 %

of our customers reported we had helpful customer support 

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