Training Special

Do you have any new employees or would you simply like to refresh your knowledge on a certain area? We are running a training special for our customers through the end of the first quarter. Sessions can be tailored to the specific needs of your users and will be conducted by your account representative. For details, please reach out to our Customer Support.

Suntell Customer Hub

We are in the process of moving to a brand new customer portal.  This will offer you a better way to manage your tickets with Suntell, as well as participate in Community Forums and access documentation.  Please stay tuned in the upcoming few weeks as we send out more information about accessing the new Suntell Customer Hub.

Support Update

We have updated our Lunch & Learn registration. The sessions are now found on our Suntell WebEx page. A direct link will be provided in the reminder email as well as on our Lunch & Learn section on our website. You must register for the event PRIOR to the meeting in order to attend the session. The sessions will still be recorded and the link for the recording will be placed on our website under the Lunch & Learn section. Please reach out to our Customer Support with any questions.

Interesting Reads

Message from the CEO
We have updated our Lunch & Learn registration. The sessions are now found on our Suntell WebEx page. A direct link will be provided in the reminder email as well as on our Lunch & Learn section on our website. You must register for the event PRIOR to the meeting in order to attend the session. The sessions will still be recorded and the link for the recording will be placed on our website under the Lunch & Learn section. Please reach out to our Customer Support with any questions. Read More…

Customer Surveys and Feedback
When I founded Suntell in 1982, I had a desire to eliminate wasteful and redundant activities that I had grown tired of as a commercial loan officer. I wanted to have a loan management system that would serve as a platform to manage initial and ongoing loan and portfolio credit risk. Those two key drivers led to the formation of Suntell and the present-day loan management system we have branded the Square 1 Credit Suite. Read More…

Separating Suntell and the Square 7 Credit Suite from the Pack
Our goal is and has been to help community lending institutions of all sizes build a sound lending program through an integrated piece of software: a single solution for all lending functions. Along with providing an integrated software solution, we strive to provide excellent customer service by listening to our customers and responding to their requests and the changes of the market and lending environment. Read More…

Employee Spotlight: Ross Nichol

Our featured employee this quarter is Ross Nichol. Ross has been with Suntell for 9 years! He enjoys working on a friendly and helpful team and with our amazing customers. Over his time at Suntell, he has learned the value of working with people with the same goals, and how important open lines of communication are. His loves that Suntell offers so much under one software umbrella. Read More…

“We keep moving forward, opening new doors, and doing things because we’re curious and curiosity keeps leading us down new paths.”
-Walt Disney

New Customers

Suntell is pleased to announce the following new customers that have joined us since our last newsletter:

  • Mt. Pleasant, WI
  • Carlsbad, CA
  • Burlington, IA

Happy Anniversary

We like to recognize our customers that have been with Suntell for 5, 10, 15, and 20 years. Thank you for your continued business and support!  We truly appreciate the loyalty of our customers. In the fourth quarter of 2017, the following customers have celebrated milestone anniversaries with us.

  • La Crosse, WI (5 years)
  • Ogden, UT (5 years)
  • West Lafayette, IN (5 years)
  • Oakley, KS (10 years)
  • Scott City, KS (10 years)
  • Greater Iowa Credit Union, Ames, IA (5 years)
  • Groves, TX (5 years)
  • Sioux City, IA (5 years)